How to empty ice bin
- Use the instructions below to remove the ice bin when emptying ice or cleaning the ice bin.
How to release water
- Use the water release drain located in the storage compartment to release the water left in the unit.
How to remove condensate
- The unit is operated with automatic defrost cycle. The water collects in a water tray that is located at the compressor compartment. Normally, the water evaporates through the hot gas tubing.
- In very high humidity conditions, empty water if the tray is full.
How to clean the water system with citric acid
- Citric acid may be used if heavy sediment has built.
- Fill a bottle with cold water and add 1 lb of citric acid powder.
- Dispense the water to flush the system.
- Fill a bottle with clean cold water.
- Dispense the water to rinse the system until water is clear.
When the “Low” indicator is lit
- Check water selection switch.
- If bottled water is used, check if the water bottle is empty or the water pump is broken; then press and hold “Lamp/Reset” button for more than 3 seconds until you hear a long beep sound and the pump sound to activate the water pump.
- If plumbed water is used, check if the water supply line is broken or the water valve is defective; check all water tubes.
If heavy frost builds up in the ice freezer
- Press and hold the “Hot” button for more than 10 seconds until dEF is displayed. You will hear a long beep.
- Once the defrost cycle is complete, the hot water temperature will be displayed.
If ice cubes are frozen together
- Press the “Cubed” or “Crushed” button to dispense ice for a few minutes.
- Open the upper door and pull out the ice bin to shake it or remove the large clumps of ice cubes.
If the ice bin is stuck
- Unplug the unit.
- Use a hair dryer with warm or cold air to melt the ice.
- Pull out the ice bin and empty it.
- Wipe up water and put the ice bin back.
- Plug in the unit.
If ice cubes are jammed in the ice maker
- Unplug the unit.
- Use a hair dryer with warm or cold air to melt the jammed ice cubes.
- Then remove the jammed ice cubes.
- Plug in the unit.
If a power outage happens
- Unplug the unit.
- Pull out the ice bin and empty it.
- Wipe up water and put the ice bin back.
If you are away on holidays or vacations
- Unplug the unit or disconnect the power.
- Open the upper door
- Pull out the ice bin and empty it.
- Let the freezer defrost.
- Wipe up water and dry the freezer.
- Release the remaining water.
What normal operating sounds you may hear
- You may hear a boiling, rattling or gurgling sound produced by flow of refrigerant through the evaporator.
- You may hear air being forced through the unit by the evaporator fan.
- You may hear air being forced through the condenser by the condenser fan.
- You may hear a clicking sound produced by the refrigerant valve and dispensing valve.
- You may hear a water dripping sound during automatic defrost cycle.
- You may hear a high pitched hum or pulsating sound produced by the compressor.
- You may hear the ice cubes being ejected from the ice maker to the ice bin.